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Terms & Conditions

When you receive your products, please take a moment and inspect them. We do inspect all items, but may have missed something and need to be notified so we can send a replacement. We guarantee our products for 14 days.


  • We are happy to issue a refund in the form of a boutique credit if contacted immediately upon receipt and the item is shipped back within 3 business days of receiving it. Boutique credits are issued to use at lulece.com

  • The item must be never worn or washed and the tags are still attached. The Buyer is responsible for the return shipping cost and shipping fees are non refundable. If a credit is used to purchase a new item, that item is a final sale. If we speculate the item has been worn, smells like smoke or perfume we will not accept the return.

  • To initiate a return, please email [email protected], Please be sure you email includes your Name and order number. We will reply to you with an authorization form. Please include this form with your return. Returns take 3-5 business days to process once received.